What Should Happen When You Hire a Commercial Roofing Contractor

A commercial roof has a big responsibility: It keeps your building and the things and people inside it safe. A commercial roofing contractor has just as big a responsibility. Tasked with providing an essential product and service, a commercial roofing contractor is responsible for keeping a roof safe and functional for a long period of time. An exceptional commercial roofing contractor will do that and much more.

Licensure and Insurance:

A professional roofing company will have the proper license, which in many states—including Illinois—is required. Insurance is also a necessity: A good contractor will have the coverage required to protect his or her business, employees, and customers.

Best Practices:

A high-quality roofing contractor will adhere to best practices and will be skilled in the preferred techniques of commercial roofing. Employees should be well-trained in the services the company offers, and the contractor should continually offer new and refresher trainings to ensure employee expertise. A good contractor will not take on a job the company is not qualified to do.

Safety:

Safety should be a top priority in all aspects of the roofing job. A good contractor will pay attention to the smallest of details to ensure the safety of company employees as well as customers. Employees should be trained in proper safety techniques and key safety measures should be included in the project plan.

Customer Service:

The contractor should listen to all concerns and and questions about the project and answer them honestly and completely. The contractor should also clearly explain the different aspects of the project and how they might affect the day-to-day activity of the building, if it’s in use. Employees should be polite, forthcoming, and respectful of your time and and your property.

Pricing:

Cheaper does not mean better. A high-quality commercial roofing contractor will likely be more expensive than a cut-rate contractor not only because of the high-quality materials, skill, and service a professional company delivers, but also because of the insurance the company carries to protect all involved. Look for a contractor with a reputation for exceptional service and results as well as fair—but not necessarily low—pricing. If a contractor is charging for a service but not delivering, you’ll probably hear about it if you ask around.

When it comes to hiring a commercial roofing contractor, there’s so much more to the job than materials and workmanship. You’re hiring a team who can determine through attitude and action what your experience—and possibly your end result—will be. If you’re looking to hire a commercial roofing contractor, don’t hesitate to do some digging and check references.

Your commercial roof has a big responsibility. It’s a good idea to make a responsible choice in selecting a contractor.